Analisis Pengaruh Kualitas Layanan Terhadap Tingkat Kepuasan Pengguna Aplikasi Sobat IndiHome Menggunakan Metode System Usability Scale (SUS)
DOI:
https://doi.org/10.37012/jtik.v9i2.1813Abstract
References
Blattgerste, J, Behrends, J, & Pfeiffer, T (2022). A web-based analysis toolkit for the system usability scale. Proceedings of the 15th …, dl.acm.org, https://doi.org/10.1145/3529190.3529216
Brooke, J. (2020). Machine Translated by Google SUS - Skala kegunaan cepat dan kotor Abstrak. November 1995.
Devi, E. M. (2020). Laporan Praktik Kerja Lapangan Di Telkom.
Dewi Astuti. (2022). Pengaruh Komitmen Organisasi Dan Budaya Organisasi Terhadap Kinerja Pegawai. Jurnal Akuntansi Dan Manajemen Bisnis, 2(2), 55–68. https://doi.org/10.56127/jaman.v2i2.181
Gao, M, Kortum, P, & Oswald, FL (2020). Multi-language toolkit for the system usability scale. International Journal of Human …, Taylor &Francis, https://doi.org/10.1080/10447318.2020.1801173
Hamzah, H., & Aspiranti, T. (2019). Analisis Kualitas Layanan Pendidikan dengan Menggunakan Metode Service Quality dan Diagram Kano untuk Meningkatkan Kepuasan Siswa. 470–474.
Kaya, A, Ozturk, R, & Gumussoy, C Altin (2019). Usability measurement of mobile applications with system usability scale (SUS). … Engineering in the Big Data Era …, Springer, https://doi.org/10.1007/978-3-030-03317-0_32
Lewis, JR (2018). The system usability scale: past, present, and future. International Journal of Human–Computer Interaction, Taylor &Francis, https://doi.org/10.1080/10447318.2018.1455307
Lewis, JR, & Sauro, J (2018). Item benchmarks for the system usability scale.. Journal of Usability Studies, uxpajournal.org, http://uxpajournal.org/wp-content/uploads/sites/7/pdf/JUS_Lewis_May2018.pdf
Pal, D, & Vanijja, V (2020). Perceived usability evaluation of Microsoft Teams as an online learning platform during COVID-19 using system usability scale and technology acceptance model in …. Children and youth services review, Elsevier, https://www.sciencedirect.com/science/article/pii/S0190740920313992
Revythi, A, & Tselios, N (2019). Extension of technology acceptance model by using system usability scale to assess behavioral intention to use e-learning. Education and Information technologies, Springer, https://doi.org/10.1007/s10639-019-09869-4
Saputra, A (2019). Penerapan Usability pada Aplikasi PENTAS Dengan Menggunakan Metode System Usability Scale (SUS). JTIM: Jurnal Teknologi Informasi dan Multimedia, journal.sekawan-org.id, https://journal.sekawan-org.id/index.php/jtim/article/view/50
Telkom.co.id. (2023). Percepat Pemerataan Konektivitas Digital Indonesia, Telkom Resmi Integrasikan IndiHome ke Telkomsel.Telkom.Co.Id. https://www.telkom.co.id/sites/wholesale/id_ID/news/percepat-pemerataan-konektivitas-digital-indonesia,-telkom-resmi-integrasikan-indihome-ke-telkomsel-2025
Utama, N. P., & Indriani, F. (2019). Analisis Kepuasan Pengguna Aplikasi Ojek Online Menggunakan Metode Technology Acceptance Model (Tam). Jurnal Riset Informatika, 1(3), 139–146. https://doi.org/10.34288/jri.v1i3.39
Veni, M. (2020). Evaluasi Usability pada Aplikasi Mobile acc. One menggunakan system Usability Scale (Sus) Dan Usability Testing.
Downloads
Published
Issue
Section
Citation Check
License
Jurnal Teknologi Informatika dan Komputer allows readers to read, download, copy, distribute, print, search, or link to the full texts of its articles and allow readers to use them for any other lawful purpose. The journal allows the author(s) to hold the copyright without restrictions. Finally, the journal allows the author(s) to retain publishing rights without restrictions Authors are allowed to archive their submitted article in an open access repository Authors are allowed to archive the final published article in an open access repository with an acknowledgment of its initial publication in this journal.
Jurnal Teknlogi Informatika dan Komputer is licensed under a Creative Commons Attribution 4.0 International License.