Saptarani, Yanna Dwi. “Analysis of the Impact of Information Access Barriers and Service Procedure Quality on the Generation Z Patient Journey in Healthcare Facilities”. Jurnal Kesehatan Masyarakat Perkotaan 6, no. 1 (July 29, 2026): 440–449. Accessed September 21, 2026. https://journal.thamrin.ac.id/index.php/jkmp/article/view/3700.