SANUSI, Albyna Putri; WIHARTO, Mulyo; NURMAWATY, Dwi; VERONIKA, Erna. A Descriptive Study of Outpatient Satisfaction Across Five Service Quality Dimensions at Hospital X. Jurnal Kesehatan Masyarakat Perkotaan, [S. l.], v. 6, n. 2, p. 637–647, 2026. DOI: 10.37012/jkmp.v6i2.4012. Disponível em: https://journal.thamrin.ac.id/index.php/jkmp/article/view/4012. Acesso em: 12 nov. 2026.