The Influence of Quality of Work Life and Workload on Employee Job Satisfaction: A Case Study at Yayasan Perkasa Mandiri Cemerlang

Abstract

Job satisfaction is one of the key factors influencing organizational effectiveness and sustainability, including within non-profit organizations. However, previous studies examining the effects of Quality of Work Life and workload on job satisfaction have reported inconsistent empirical findings.This study aims to analyze the influence of Quality of Work Life and workload on the job satisfaction of employees at  Yayasan Perkasa Mandiri Cemerlang. The study employed a quantitative approach with causal-associative research design. Data were colleted through questionnaires administered to 91 respondents using a saturated sampling (census) technigue. The data were analyzed using validity and reliability tests, classical assumption tests, multiple linear regression analysis, t-tests, F-tests and the coefficient of determination with the assistance of SPSS software. The findings reveal that Quality of Work Life has a positive and statistically significant effect on employee job satisfaction (t=9.834, Sig.=0.001 < 0,05), with a regression coefficient of 0.831. In contrast, workload does not have a statistically significant effect on job satisfaction (t= -0.090, Sig.=0,928 > 0.05). Simultaneously, Quality of Work Life and workload have a significant effect on employee job statisfaction (F=58.291, Sig. < 0.001), explaining 57% of the variance in job satisfaction (R Square=0.57), while the remaining 43% is attributable to variabels outside the scope of this study. These findings reinforce the empirical evidence that improving Quality of Work Life is a primary determinant of employee job satisfaction in non-profit organizations and provides a valuable foundation for developing more effective human resource management practices.